changelog

Jesse's Toolkit

K-hub link SIM Swap Template Maker
General Move to eSIM (same day only)
Full Name:
Contact person:	Account holder Authorised contact
	Account holder contacted
ID Type:
ID'd by:	PIN Security Questions OTP (Prepay only)
On account Prepay
Swap reason:
Approved by:
Full name: Acc Holder/Auth Contact: ID Type: ID'd by: Swap reason: Approved by: Character count: 79/250

K-hub link Service Request for Credit/Debit Adjustments
Credit Debit
Customer number:
Customer name:
Complaint reference number:
Total amount to be credited:
Breakdown/computation with respective month of invoice and charge:
Reason for credit:
Customer number: Customer name: Total amount to be credited: Breakdown/computation with respective month of invoice and charge: Reason for credit: Character count: 151/250

K-hub link Pronto Discounts
Discount Type:	Price Match Goodwill Clearance
Reason:
Competitor:	Price ($):
Discount:	$ %
Final Price ($):
Approval:	None Retail Lead Area Lead
Notes:
Type: Reason: Discount & Final Price: Notes: Discounts over $30 must be approved.

K-hub link Sales Toolkits Siebel Discounts
Discount Type:	Passport NZDL Kiwi Access Card Not required
Plan:	Name: Term: Cost:
Plan discount:	Amount: Term:
IFP attached:	Yes No
Discount reason:
Biometrics Transaction ID:	Biometrics not required
ID type: Plan/term/cost: Plan discount amount/term: IFP attached: Discount reason: Biometrics Transaction ID:

KPI Report

Upload CSV File

Jesse's Toolkit

Created by Jesse Tiu 2025-2026. jesse.tiu@one.nz